Roles and Responsibilities

• Initiate and assist the Manager in the new and renewal contracts of prospective and accredited providers (hospitals, clinics, doctors) and in conducting provider-relations visits to existing providers, particularly those with difficult doctors, and visiting hospitals during times of suspension.
• Data encoding and gatekeeping of Providers and Physician data in the system.
• Educate providers on administrative policies and procedures.
• Provide assistance to the internal team on a case-by-case basis.
• Prepare and release warning letters, memoranda, and other similar communications to Providers and Physicians, if necessary.
• Collate and organize reports of the team for submission to Immediate Heads.
• Take charge in case the Immediate Head is on leave or attending business meetings outside the company.
• Help facilitate the resolution of provider-related concerns/complaints.

Qualifications

• College Graduate (BS Nursing, Psychology, etc.)
• With at least 3 years' experience on the same role (Healthcare)
• Proficient in the use of Microsoft Office tools
• With excellent attention to detail, organizational savvy, and results oriented