Back to search:Customer Care / Tarlac City

On-site - Tarlac 3-5 Yrs Exp Bachelor Full-time

Job Description Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description
  • Provide exceptional customer service by responding to inquiries and resolving issues.
  • Manage customer accounts and maintain accurate records.
  • Collaborate with team members to improve service delivery processes.
  • Follow up on customer feedback and provide solutions to enhance satisfaction.
  • Handle customer complaints and elevate issues when necessary.
Requirements
  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 3–5 years of experience in customer service.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Proficiency in using customer relationship management (CRM) software.
  • Qualities and Traits: Empathetic and customer-focused approach.
  • Qualities and Traits: Ability to work in a fast-paced environment.
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