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BPO Quality Manager - Insurance Account (Pasay)

Pasay - Luzon, Pasay - Luzon
Confidential

Published on www.monsterindia.com 24 Apr 2025

'6-8 years exp in BPO
3 yrs QA Mangerial role or currently in a Sr. TL level role
Knowledge in Quality tools and analysis
Experience In Insurance Domain (preferred)
Must have understanding on NPS calculation/ CSAT
Knowledge on Quality framework deployment in new transitions'
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