Job Description:

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues. Repairing or replacing damaged hardware.
• Upgrading an entire system to enable compatible software on all computers. Performing tests and evaluations on new software and hardware.
• Updates SOPs and Work instructions on routing imaging tasks
• Testing and imaging PC images for workstations and laptops
• Performs a variety of technical support functions to include new computer deployment (imaging, transfer data, physical install) and end user support.
• Assists with office moves that involve disconnect and reconnect of customer computers and next day support to assist with log-in and printer set up.
• Will be required to follow standard procedures to configure and deploy mobile devices in an enterprise environment (tablets and smart phones).
• Bachelor degree in IT related qualification/course or recognized relevant IT credentials

Qualifications:

• Amendable to Project hire (3 months contract: Feb 03, 2025 - May 02, 2025)
• With at least 5 months to 1 -2 years prior experience providing desktop support is desirable but this is also OPEN TO FRESH GRADUATES.
• Experience in addressing complex issues and can demonstrate incident management skills
• Working knowledge of computer systems, hardware, and software including databases, office applications, and operating systems
• Good problem-solving, analytical, and team-working skills
• Good communication (verbal and written) and interpersonal skills
• Good analytical and diagnostic skills
• Excellent prioritization and time management skills
• Strong customer service skills and professional attitude
• An openness to learning new technologies
• Candidates must be open to travel to different locations/regions as needed (We will provide travel and hotel accommodation allowance depending on which area they will be travelling)
• Amendable to dayshift and shifting schedule

Work Set-up: 100% full onsite in near Balibago-Tagaytay Road, Brgy. Pulong Sta Cruz, Santa Rosa, Laguna