Retention Specialist
Santos - Mindanao,
Santos - Mindanao,
General - Mindanao
Confidential
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full time
Published on www.foundit.in 01 May 2025
Job Responsibilities
Experience
- Maintain high knowledge on all departments
- Have extensive experience with Salesforce and knowledge of navigating the interface
- Ability to provide a high level of detail to the Retention Account Manager related to the customer's account
- Work directly with the Retention Account Manager to provide research on renewal targets
- Review and process inbound leads to the correct sales team
- Work with other departments to drive renewal and cross sell success
Experience
- One year of experience in Customer Care, Service, or Sales Administration
- Extensive experience with Salesforce
- Experience working with Sales Teams
- Related Experience is a must
- Experience in MS Suite
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