Published on www.foundit.in 15 Apr 2025
What is the Duty Supervisor, WNP role here in 1Aviation
Assist the Station Manager/Terminal Manager/Duty Manager in managing and monitoring operational
performance of the Station.
What you will do:
• Ensures that 1Aviation's Vision, Mission and Values are achieved.
• Ensure the station's workforce, funds and equipment are sufficient to support daily operations.
• Promotes and ensures compliance to Quality, Safety, Security and Customer Service standard based on regulatory requirements, government laws, acceptable industry standards and company policies and procedures.
• Ensure company policies and procedures are implemented.
• Conduct daily briefings/de−briefings and assist the Station Manager/Duty Manager in cascading Station Notices and Memos for all personnel.
• Alternate to the Station Manager/Duty Manager in coordinating with concerned stations and departments (e.g. NCC/HCC), for planned/unplanned flight delays/disruptions and aircraft changes.
• Monitors station facilities (e.g., airport system/gate and counter FIDS/baggage conveyors) and reports the same to the Airport Management, Station Manager and Duty Manager.
• Assists in managing day−to−day disruptions within authorized parameters and established policies and escalate to higher station management, items beyond his authority.
• Ensures that his/her shift requirements in terms of resources, facilities and supplies are sufficient and equipment is operational. Any inoperative facilities are reported and monitored if acted upon by the proper department.
• Prepares and submits required reports to the Duty Manager/Station Manager.
• Provides corrective and preventive actions to discrepancies and delays charged to his/her assigned areas.
• Attend and provide operational enhancements during Station meetings. Ensures that the safety and security of guests and personnel within the operations area are maintained.
• Coordinate with concerned stations and departments on passenger and ramp related concerns.
• Identify and eliminate any safety hazards, safety issues or unsafe practices.
• Performs specific functions that may be assigned by the Immediate Superior.
An Ideal Candidate for this role should possess the following:
• Bachelor's Degree holder
• At least 2 years' experience in the related field
• Ability to elicit confidence and build rapport among colleagues.
• Attentive to quality and details.
• Good analytical and decision−making skills.
• Service and goal oriented
• Good command of the English language
• Incident Reporting