Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.
Job Title:
Operational Technology IT Solution Support Specialist
Reporting To:
Director, Global IT Service Delivery
Work Schedule:
Onsite – Baguio City, PH
Moog
Grow your career internally at Moog, our best talent comes from within!
Compensation Grade:
48
Job Title:
Operational Technology IT Solution Support Specialist
Reporting To:
Operational Technology Support Manager (West Richter – Interim)
Work Schedule:
Hybrid – Baguio Philippines
As the Operational Technology IT Solution Support Specialist, roles and responsibilities include:

• Coordinate the installation of all operational computer/technology onto the Moog test and/or production networks. Ensure any required services are functioning properly between the Moog test and production networks.
• Provide schedule-critical support for Moog Operations IT assets and infrastructure.
• Maintain an inventory of all operational computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Develop and partner with Operations and Test Equipment resources to maintain a lifecycle plan (initial build through end of need) including hardware/software maintenance for all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Develop and partner with Operations and Test Equipment resources to maintain a business continuity plan for all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Site point of Contact/Project Coordinator for Network/System upgrades effecting specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
• Act as a liaison with Corporate IT technical teams to resolve technical IT issues effecting business operations.
• Work and collaborate with Operational staff to understand Moog Operational IT equipment needs.
• Support upgrades and improvements necessary to keep the Operational IT equipment state of the art.
• Identify systemic areas for improvement and work with the team, the value stream work-centers, and other functions to realize these improvements.
  

Education, Training, And Experience:

• Bachelor's degree in computer science, Information Technology, or a related field and 6+ years of experience with Desktop Computer Support.
• A combination of experience and education, or equivalent professional experience, may also be considered.
• Technical knowledge of computer software, operating systems, hardware, and networking
• Ability and desire to learn and maintain skills with emerging technologies related to IT standards and computer/networking hardware.
• Microsoft MCP, MCSA, MCSE or comparable experience preferred.
• Familiarity with Operational Technology used in Manufacturing, LabView and Engineering Test Systems would be beneficial.
  

Our Benefits:

• Insurance Coverage for Life, Medical, Accident and Travel
• Guaranteed Pay up to 14 months
• Vacation Leave, Sick Leave and Other paid leaves available
• Medical support/assistance for Dental, Out Patient and in-house clinic services and other medical programs (free testing, vaccination)
• Wellness Assistance and other Wellness Programs available to all employees
• Development Support through Educational Assistance Program and other developmental trainings
• Interest Free Loans
  

This position requires access to Philippines export-controlled information.
Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 0746618100