GENERAL RESPONSIBILITIES
The Partnerships & Alliances Supervisor is responsible for driving strategic partner acquisition, development, and performance across assigned markets or product lines. The role focuses on building high-impact alliances, expanding distribution channels, and maximizing commercial value through structured partnerships while leading execution across internal teams.
MINIMUM REQUIREMENTS
Education: Bachelor’s degree in Business, Finance, Economics, Marketing, International Studies, or a related field. Master’s degree (MBA or equivalent) is an advantage.
Related Work Experience
- 5-8 years of experience in partnerships, business development, alliances, or related roles.
- Proven experience in fintech, payments, remittance, financial services, or technology-driven platforms.
- Strong track record in selling, negotiating and managing complex partnerships or alliances.
- Experience working with cross-border, corridor-based, or international business models is highly preferred.
- Prior people management or team leadership experience is an advantage.
Knowledge (knowledgeable in the following):
- In-depth understanding of partnership and alliance models in fintech, payments, remittance, or platform ecosystems.
- Strong knowledge of cross-border payments, FX mechanics, pricing structures, and margin drivers.
- Working knowledge of regulatory, compliance, and risk considerations in financial services.
- Understanding of product integration, APIs, and partner onboarding processes.
- Familiarity with go-to-market strategies, distribution partnerships, and co-marketing execution.
Skills
- Strong strategic and commercial acumen, with the ability to structure win-win partnership models.
- Advanced negotiation, stakeholder management, and influencing skills.
- Ability to build and manage executive-level partner relationships.
- Strong financial and analytical skills, including business case development and performance evaluation.
- Excellent communication and presentation skills, including executive reporting.
- Strong project and program management capabilities.
- Proficiency in Microsoft Office / Google Workspace; experience with CRM and reporting tools is a plus.
FUNCTIONAL COMPETENCIES
1. Partnership Strategy & Design: Ability to design scalable, sustainable partnership frameworks aligned with business goals.
2. Commercial Structuring: Expertise in pricing, revenue sharing, and contract economics.
3. Partner Lifecycle Management: Strong capability in onboarding, performance tracking, optimization, and renewal.
4. Market & Ecosystem Analysis: Ability to assess competitive landscapes and identify high-value alliance opportunities.
5. Cross-Functional Leadership: Effectively leads and aligns internal teams to deliver partner success.
LEADERSHIP COMPETENCIES
1. Strategic Leadership: Translates corporate objectives into actionable partnership strategies.
2. Ownership & Accountability: Takes full responsibility for partnership outcomes and performance.
3. People Leadership & Coaching: Develops team capabilities, sets clear expectations, and drives high performance.
4. Influence & Stakeholder Management: Effectively engages senior internal and external stakeholders.
5. Execution Excellence: Drives disciplined execution and delivers measurable results.
6. Change Leadership: Leads teams through evolving market, regulatory, or organizational changes.
DUTIES AND RESPONSIBILITIES
• Handle all documentary and compliance requirements for client onboarding.
• Manage the creation and routing of Biller Enrollment Forms and Setup Forms.
• Track and coordinate the client onboarding process to ensure adherence to SLAs.
• Organize and facilitate internal meetings with the Tech, Compliance, Finance, and Marketing teams.
• Maintain and update sales dashboards, tracking client performance and revenue metrics.
• Prepare P&L reports, sales forecasts, and other financial reports.
• Ensure service agreements are properly stored, renewed, and compliant with BSP regulations.
• Develop advisories and internal communications to ensure proper client handling.
• Monitor and manage the annual budget for marketing and operational expenses.
• Support marketing teams in coordinating promotional campaigns and launch activities.