FUNCTION OF THE DEPARTMENT & MAIN PURPOSE OF THE JOB:
The Implementation Lead Engineer is responsible for the execution of implementation project scope. He/ She also acts as the customer POC during the project life cycle, and recommends options and ideas. The position is also responsible for the conceptualization of solution and identification of scope and risks.
DUTIES & RESPONSIBILITIES:
Operational Tasks
● Executes several projects under supervision of the Project Officer.
● Conducts the following activities during the project life cycle:
Training
Business Review
Configuration
Data Migration
Onsite and Offsite Assistance
Day-to-day Project Update
● Executes the approved implementation plan and blueprint of the project
● Puts together implementation-related document such as:
Training Document
Business Process Requirement Documentation
Configuration Document
System Live-run Documentation
Project Closure
● Preparation and execution of the following:
Training plan
System-related configuration
Internal and External testing
Project Live-run
Deploy project-related solutions and fixes during the project life cycle
● Works and collaborates closely with the client to devise effective solutions
● Ensures that the company’s technology and solutions can deliver within timeline and scope
● Acts as influencers to the project team member
● Effectively articulates technical limitations or showstoppers based on customer processes and requirements.
● Creates, modifies and releases ISO documentation
PREVIOUS WORK EXPERIENCE:
● Must have at least three (3) years of experience in implementing IT products, services or solutions.
● Must have a background in business process standard practices
● Must have at least two (2) years of experience in project-related documentation as well as in customer-facing positions
● Must have experience in conducting presentations and training as well as root cause analysis and deployment of solutions
Work Assignment: Hybrid | 4days onsite - 1 day wfh
Work Schedule: 9AM - 6PM | Monday - Friday
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning
- Tuesday: Morning
- Wednesday: Morning
- Thursday: Morning
- Friday: Morning
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 10 December 2024
- Expected salary: ₱50,000 - ₱70,000 per month