MINIMUM:

- Graduate of Computer Science/Engineering or equivalent/related course

- 2 Year minimum working experience in network technical support/customer service - Solid Network troubleshooting skills

- with experience in working with LAN / WAN / Wireless

- Excellent verbal and written communication skills

PREFERRED:

- Graduate of Computer Science/Engineering or equivalent/related course

- at least 2-3 years solid working experience in network technical support and/or network administrator role - Practical knowledge and experience in working with enterprise LAN / WAN / Wireless environments; preferably in administering/configuring CISCO, Lenovo, HPE, and/or Huawei Network Appliances

- General knowledge in server OS networking (i.e. Windows/Linux server OS connectivity troubleshooting & analysis)

- Knowledge in ITIL methodologies

- Excellent verbal and written communication skills

- CCNA/CCNP certification, a plus